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My Cd And Dvd Drive Not Working

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Install the updates according to the instructions on the download page. Just because windows fix cant fix any thing bar the most simple issues it does not mean the drive is faulty. Figure : Configure a device If you are prompted for an Administrator password or confirmation, type the password or provide confirmation. Helpful +11 Report jack4rall 6529Posts Sunday June 6, 2010Registration date ModeratorStatus December 30, 2015 Last seen Feb 20, 2013 11:15PM Hello, Try this 1 1) Click on the below link and his comment is here

Click the arrow next to each of the following items in the list: HKEY_LOCAL_MACHINE SYSTEM CurrentControlSet Control Class Select 4D36E965-E325-11CE-BFC1-08002BE10318. Remove the side panel. Do the following depending on what is shown in the Device Status section: If error code 10, 19, 31, 32, 39 or 41 is shown in Device Status, a problem exists I have discovered that this is an all too common problem with windows 7.

Cd Drive Not Working Windows 10

How does HP install software and gather data? Z7_3054ICK0KGTE30AQO5O3KA3015 hp-online-communities-portlet Actions ${title} Loading... If problems occur after using these steps, browse to the file and double-click it to restore the registry. Click Next.

Report Dia- Dec 11, 2015 03:59PM This worked for my computer. Z7_3054ICK0KGTE30AQO5O3KA3015 hp-online-communities-portlet Actions ${title} Loading... To uninstall and reinstall the driver, follow the instructions below: Press the Windows key + R to open the Run dialog box. Cd Drive Not Reading Disc Figure : Device Manager: DVD/CD-ROM drives If a name for a CD/DVD drive does not appear, or it is listed with errors, close Device Manager and use the HP support document

Poke the end of a paper clip into the tiny hole next to the DVD drive eject button. I paid £11 for mine. If the CD-ROM works in Safe Mode but not in normal Windows, it's likely another program is running that is causing the issue or that the drivers are corrupt.

Select New, then click Multi-String Value.

If the troubleshooter detects problems, follow the instructions to fix the problem. Cd Drive Not Showing Wait about 20 seconds for the disc to achieve full spin velocity. If the problem seems to be with a particular DVD disk, try cleaning it with a soft cloth or a DVD cleaning solution. Privacy Policy © Copyright 2016 HP Development Company, L.P.

Dvd Drive Not Working Windows 10

Be careful not to slide skin along any interior metal edge of the computer. http://support.hp.com/us-en/document/c03280768 Turn on the computer and immediately press the F10 key repeatedly until the BIOS Setup Utility screen appears. Cd Drive Not Working Windows 10 note: If you have a new notebook computer, make sure the computer actually has a CD/DVD drive. Cd Drive Not Working Windows 7 Note: If the CD-ROM drive is not found in the Device Manager, it is likely the drive's cables are not connected properly or that the drive is bad and needs to

Lucia Storbritannien Surinam Swaziland Sverige Sydafrika Tadzjikistan Taiwan Tanzania Tchad Thailand Tjeckien Togo Trinidad och Tobago Tunisien Turkiet Turkmenistan Turks- och Caicosöarna Tyskland Uganda Ukraina Ungern Uruguay USA Uzbekistan Vanuatu Venezuela this content Z7_3054ICK0KGTE30AQO5O3KA30N0 hp-concentra-wrapper-portlet Actions ${title} Loading... In Windows, search for and open Device Manager. If any discs fail to open, set the failed discs aside. Cd Drive Not Working Windows 8

Figure : Device Manager: DVD/CD-ROM drives If DVD/CD-ROM drives is not in the list, skip to Resetting the computer power. Sign in to add this video to a playlist. Use the arrow keys to navigate to the System Configuration screen. weblink See the help section in the disc burning software that was used to burn the disc.

Right-click the CD/DVD/Blu-Ray drive that is listed, and then click Uninstall. Dvd Drive Not Detected Continue to check the drive name in Device Manager. And I don't know what to do!

If it reads neither, or just reads one or the other, then the laser is gone and you will need to replace the drive.

Step 7: Testing for CD/DVD drive failure If you suspect that the drive may be bad after using the previous steps, test the drive to see if the hardware has failed. thank you so much. HP Customer Support Support Home Products Software and Drivers Forums Contact Support Search Select your Model Let HP find my products Identify now HP can identify most HP products and recommend Dvd Drive Not Detected In Windows 10 Finally.

Below are some instructions that will help you resolve the problem in some instances if the drive has not failed completely. Windows 98 users If the above recommendations have been attempted, try booting from a Windows 98 diskette or other bootable diskette with CD-ROM drivers to see if the CD-ROM works from Use these steps to troubleshoot this condition. check over here Use the arrow keys to select Device Configuration, then press Enter.

That is not cd/dvd drive! Just because windows fix cant fix any thing bar the most simple issues it does not mean the drive is faulty. but disc wasn't spinning that fast! If you get any prompts from User Account Control while running the Hardware and Devices troubleshooter, click Yes.

After the computer has restarted, install CyberLink Power2Go from the HP Recovery Manager application: In Windows, search for and open Recovery Manager. Figure : Example of CD/DVD drive listing in notebook BIOS Press Esc, then press Enter to Exit BIOS. Even though the disc type may be compatible with a 16x burn rate, the playback may be much less compatible in other drives. Installing software that can burn discs, some music software, and some DVD authoring/decryption software can cause these types of problems.

If you are prompted for an Administrator password or confirmation, type the password or provide confirmation. Good discs to use are game or software discs that were purchased from a store. See your browser's documentation for specific instructions. {} Z7_3054ICK0KGTE30AQO5O3KA30U5 hp-support-head-portlet Actions ${title} Loading... Be prepared to deal with an unseated disk that may be jamming things up or to keep the drive from immediately closing again.

Restart your computer and tap the F2 key while it is restarting. Once you have checked if the CD/DVD drive appears in the BIOS, check the drive name in Device Manager. Here is a quick run down of how to get the drive working again. Reply to Starpoint Renee Diggs Starpoint Renee DiggsMar 29, 2015, 10:58 PM You're a Genius!

If a LowerFilters value is listed on the right side of the registry editor window, click the LowerFilters value, and press the Delete key. After waiting at least 10 seconds, reconnect power to the computer. Make sure that you have tried burning and playing from three different brands of blank discs before troubleshooting the drive.

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